Adding Empathy to Technology

My journey from cultural anthropology and research to creative leadership uniquely equipped me to gather and translate data and insights into meaningful, actionable concepts that drive exceptional customer experiences. 

It takes a team to create these experiences and I’m passionate about building, growing and mentoring creatives — from designers to content strategists, product managers to developers, copywriters to strategists. I believe in investing in people and creating highly collaborative working models grounded in empathy, but focused on scalability and efficiency.

Focus Areas

• Designing best-in-class customer experiences

• Standardizing design processes and deliveries

• Improving collaboration and organizational design models

• Guiding strategy and visionary concepts